Refund and Returns Policy

At Elevated Solutions Agency, we’re dedicated to delivering high-quality digital products and professional planning services that bring structure, strategy, and ease to your life and business. Please review our policies below before making a purchase or booking a service.

Digital Products

All digital product sales are final.
Once your product has been downloaded for the first time, it is considered non-refundable and non-exchangeable.
Because digital files are accessible immediately after purchase, we’re unable to offer refunds or credits once a download has occurred.

We encourage you to review product descriptions carefully before completing your purchase.

Administrative Services

Administrative support services are billed in advance of the service period.

Services are billed monthly.
Cancellations must be submitted in writing at least 15 days prior to your next billing date to avoid future charges.
Payments already processed are non-refundable once services have begun.

This ensures uninterrupted support and transparency in scheduling and service management.

Event Planning Services

Event planning services require a 50% non-refundable deposit to secure your date.

Deposits are non-refundable under any circumstances, as they cover initial coordination, vendor communication, and booking management.
The final balance is due 7 days prior to the event date.
Failure to submit the final balance on time may result in service delays or cancellation.

We value your trust and are committed to ensuring your event runs seamlessly from start to finish.

Questions or Clarifications

If you have any questions regarding this policy or need clarification prior to purchase, please contact us at elevatedsolutionsagency@gmail.com.